Frequently Asked Questions

Your Questions, Answered
How can I access the building and my room?

To enter the building, use the main entrance on the side of the building, located along the red brick sidewalk, facing Wells Fargo.

Place your hand over the keypad and wait for it to light up, then enter your access code on the keypad located at the entrance.

Repeat this process with the room code provided to you.

If you encounter any issues with your access codes or need assistance, contact our innkeeper at (540) 525-3206.

For additional help click here!

Do you provide contactless check in?

Yes, your check-in experience can be completely contact-less! Our staff is typically onsite, but in the event that someone is not there, please call 540-525-3206

Emergency contact: 540- 354- 8983

Where can I find parking?

Upon arrival, proceed to the designated parking area, located directly behind the building off W. Calhoun St.

Additional free public parking is available across the street at the South Broad St. lot.

For additional help click here!

What time is check-in/check-out?

Check-in is 3pm.
Check-out is 11am.

Do you have an elevator?

No, we do not have an elevator, but our main floor is handicap accessible and all accessible rooms are located on the ground floor. 

Are pets allowed at The Lofts?

Yes, we are pet friendly! Our pet fee is $50 and we do not enforce a weight limit.

Check out our dog package!

Is high-speed internet available?

Yes, we offer complimentary wifi for all guests.

Is there an ice machine?

No, but the freezers in each room make ice.

How close is The Lofts to Roanoke College?

Roanoke College is 0.6 miles away, a roughly three minute drive or 10 minute walk.

Where can I clean my bike?

For our cyclists, there is a water hose in the gated off recycling area behind Blue Ridge Tavern. Please utilize the water pump to clean off any mud/dirt from your bike before storing your bike at the “in-building” bike rack located underneath the stairwell on the first floor.

What restaurants are within walking distance of The Lofts?

Lucky Cat

Sun & Tues-Sat: 12pm-8pm

Mon: Closed

Joes Deli

Sun-Mon: Closed

Tue-Wed & Sat: 10a-2pm

Thurs-Fri: 10am-2pm & 4pm-7pm 

Elderberry's

Mon-Sat: 10am-6pm

Sun: Closed

Franks Pizza

Mon-Thurs: 11am - 9pm

Fri: 11 am-10pm

Sat: 12pm-9pm

Mill Mountain Coffee and Tea

Sun-Sat: 6 am-5pm

Olde Salem Brewery:

Mon-Thurs: 12pm-9pm

Fri-Sat: 12pm-11pm

Sun: 12pm-8pm

Awful Arthurs

Sun-Sat: 11 am-2 am

Stave and Cork

Wed-Sat: 11 am-7:30

Sun: 12pm-5pm

Mon-Tue: Closed

All Sports Café

Mon-Thur: 11am-11pm

Fri-Sat: 11 am-12am

Sun 11am-10pm

Macados

Sun-Thur 9am-11pm

Fri-Sat: 9 am-12 am

Brood

Sun-Mon: Closed

Tues-Thurs: 4pm-10pm

Fri-Sat: 4pm-11pm

Freshens

Mon-Fri: 8am-4pm

Sat: Closed

Sun: 11 am-6pm

Frankie Rowlands

Mon-Sat: 5pm-10 pm

Sun: Closed

Mac and Bobs

Sun-Mon: 11am-10pm

Tues: 10am-10pm

Weds-Sat: 11am-11:30pm

Salem Ice Cream Parlor

Mon-Thurs: 11 am-9pm

Fri-Sat: 11am-10pm

Sun: 12pm-9pm